roll20 Sportsbook & Live CasinoLiga 1, Premier League & MotoGP

About our platform

roll20 is a live-gaming and sportsbook platform serving players across supported jurisdictions. We focus on practical features — fast payment processing, transparent account controls, and clear information about rules and limits. Our service operates only where permitted by local law. We do not issue licenses; we operate under the regulatory framework of the jurisdictions where we serve. Players are responsible for verifying that access and use comply with their own jurisdiction's law.

The platform features live football markets tied to major tournaments (Liga 1, Piala AFF, Champions League, Premier League), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), and over 500 slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). Every game uses certified random-number generators and is regularly audited for fairness. Account security is managed through SSL encryption, KYC verification, two-factor authentication, and deposit-limit controls.

Payment and withdrawal flow

We support eight regional payment methods: DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, and bank virtual accounts (BCA, Mandiri, BRI, BNI). Deposits via e-wallets (DANA, OVO, GoPay, ShopeePay, QRIS) typically complete within subject to verification. Bank transfers via BCA or Mandiri virtual accounts process within subject to verification during business hours. We do not charge deposit fees; however, your payment provider may apply fees depending on your account type and transaction size.

Withdrawals require account verification (KYC) before your first request. Once verified, withdrawal requests are processed within 2–4 hours on business days. You must withdraw to the same payment method used for deposit. Withdrawal amounts are subject to minimum (typically our welcome offer) and maximum limits set per account type and account age. Your withdrawal window is 5 business days; after that, unclaimed funds are returned to your balance.

Football and tournament coverage

Our football section lists schedules and markets for Liga 1 Indonesia, Piala Indonesia, Piala AFF, Premier League, Champions League, World Cup, Asian Cup, and African Cup of Nations. Markets update weekly based on fixture schedules. We describe match context (team form, head-to-head records, venue notes) to help players make informed decisions. During major tournaments (Idul Fitri matches, Piala AFF, Champions League knockouts), we offer additional promotions and bonuses tied to match outcomes.

Beyond football, we list markets for badminton (BWF tournaments), MotoGP racing, and esports (Mobile Legends Professional League, PUBG Mobile Pro League, Free Fire World Series). Each market type carries its own settlement rules and timing — football matches settle after final whistle; esports matches settle after official organizer confirmation. All rules are published in your account and in our Terms section.

Account security and data handling

We protect your account through multiple layers: SSL encryption on all data transmission, KYC verification before withdrawals, two-factor authentication for login, and session timeouts. You may Account controls, loss limits, and session-duration limits to control your account activity. Your transaction history is visible in full in your account dashboard — every deposit, withdrawal, and game session is logged with timestamp and amount.

Your personal data (email, ID, address, phone) is stored on secure servers with restricted access and is never sold to third parties. We comply with data-protection principles: we collect only what is necessary for account setup and regulatory compliance; we retain data only as long as needed; we delete data upon request (subject to legal hold periods for transaction records). You may request a copy of your personal data or request account and data deletion anytime via our Privacy Policy link or by emailing [email protected].

Mobile experience

Our mobile app is available for iOS and Android and is optimized for low-data connections (3G/4G). The app includes offline account access (view balance, transaction history, preferences without internet), push notifications for match reminders and promotion alerts, and faster game loading compared to the web browser. The app is the same size as the browser interface — English language, no ads, no mandatory permissions beyond internet and app analytics.

Mobile gameplay is supported across all device sizes from older Android phones (API 21+) to the latest flagships. Games are tested on phones from Jakarta manufacturers (Infinix, Tecno, Realme) as well as Samsung and Apple. Withdrawals and deposits may be initiated from the app with the same speed as the web browser.

Customer support and response windows

We offer English-language support via email ([email protected]) and live chat (available 08:00–22:00 Jakarta time). Email queries receive responses within 24 hours on business days. Account recovery and payment disputes may take 2–3 business days to investigate. During holidays (Idul Fitri, Idul Adha, Imlek), response times may extend to 48 hours.

For urgent issues (suspected unauthorized access, payment not received, withdrawal stuck), contact the emergency support line listed in your account settings. We also publish a FAQ, a Terms section, and a Privacy Policy so you can self-serve common questions about deposits, bonuses, rules, and data.